11-12 October 2023 | Dubai

Department stores around the world have now reopened – without restrictions – and customers have returned to their pre-pandemic ways. The consumer mood has improved, however, in some markets it has been dampened by geopolitical and economic uncertainties. 

In this new climate, department stores have moved from re-imagining their business to remodelling it in order to increase traffic on all channels and provide more and higher services.

Our 14th IGDS World Department Store Summit (WDSS 2023), held for the first time in the Middle East, proposes a compelling agenda that will address the most prompting challenges in the retail and department store industry as well as showcase captivating strategies and forward-thinking ideas. 

IGDS WDSS is the annual get-together of CEOs and senior executives from leading department stores, brands and business partners. The two-day in-person Summit is a unique opportunity to exchange important experiences, network and compare insightful notes with peers from around the world.

Listen to compelling success stories and future strategies presented by seasoned CEOs

Gain unique insights into the latest evolutions of the leading department stores and brands

Meet top executives from department stores, brands and suppliers from around the world

11-12 October 2023 | Dubai



Seven sessions will address retail’s current and future evolutions, talk about innovative consumer technology, transformative department stores, disruptive retail players and present new ways to connect and communicate with customers
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CEOs and experts from leading department stores, brands and various industries will share their views on the challenges and opportunities in retailing and what innovative initiatives could be implemented today for what is needed tomorrow
See the list

Speakers & Panellists

H.E. Omar Sultan Al Olama

Minister of State

AI, Digital Economy and Remote Work applications, UAE

Khalid Al Tayer

CEO of Ounass & Managing Director

Al Tayer Insignia, UAE

Roland Armbruster


Manor, Switzerland

Dr Nejib Ben Khedher

Divisional Senior Vice President

Skywards / Emirates, UAE

Holger Blecker


Breuninger Group, Germany

Maurizio Borletti

Partner & Co-Founder

Borletti Group, Italy

Datuk Alfred Cheng

Chairman, Retail Division

LTC Group, Singapore

John Edgar


Fenwick, UK

Paul Frampton Calero

Global President


Scott Fyfe


David Jones, Australia

Dimas Gimeno

CEO & Founder

WOW, Spain

Jonathan Hopkins

Founding Partner

SONDER, Australia

Mona Kattan

Co-Founder & Global President

Huda Beauty & Kayali Fragrances, UAE

Andrew Keith


Selfridges, UK

André Maeder


The KaDeWe Group, Germany

Carlos Marín


Liverpool, Mexico

Karl Nader

Partner & Managing Director

AlixPartners, UAE

BS Nagesh


Shoppers Stop, India

Pete Nordstrom

President & Chief Brand Officer

Nordstrom, USA

Terry O'Connor


Matahari Department Store, Indonesia

Dr Oliver Pabst

General Partner

Redalpine Venture Capital, Switzerland

Sebastian Picardo

President & CEO

Holt Renfrew, Canada

Mark Sage

VP Loyalty & Member Experience

DFS Group, Hong Kong S.A.R.

Brian Schneider


AlixPartners, UK

David Seban-Jeantet

Chief Investment Officer

Société Générale Private Wealth Management, Luxembourg

Mudassir Sheikha

CEO & Co-Founder

Careem, UAE

Dr Stephan Sigrist

Founder & Head

W.I.R.E., Switzerland

Charaf Tajer

Founder & Creative Director

Casablanca Paris, France

Evan Voshell

Vice President Retail & Commerce

Mastercard Data & Services, USA

Ravi Thakran

Chairman & Managing Partner

Turmeric Capital, Singapore / UAE

Angelo Zegna

Consumer & Retail Excellence Director

Zegna, Italy

Yu Zhou

Senior Director of Strategic Planning & Intelligence Center

Bailian Group, China

Dr Stephan Zoll


SIGNA Sports United, Europe/USA


The Ritz-Carlton
Dubai International Financial Centre

Off Sheikh Zayed Road
482032 Dubai
United Arab Emirates

+971 4 372 2222

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